Privacy policy
Privacy Policy
Last updated: December 18, 2025
LYNVO LIMITED (“we”, “us”, “our”) operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”) in order to provide customers with a curated shopping experience. The Services are powered by Shopify, which enables us to host and operate our online store.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal information.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Controller
The controller responsible for the processing of personal data under applicable data protection laws is:
LYNVO LIMITED
RM HI8 4/F Century Industrial Centre
33–35 Au Pui Wan Street
Fotan, Sha Tin
Hong Kong
Company Registration Number: 79413436
Email: limited-toys.store@gmail.com
LYNVO LIMITED is the seller of the products offered on this website and the contractual partner of customers placing orders through this website. All contracts concluded via this website are governed by our Terms and Conditions.
2. Personal Information We Collect
“Personal information” refers to information that identifies or can reasonably be linked to an individual. Depending on how you interact with the Services, we may collect the following categories of personal information:
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Contact details: name, billing address, shipping address, email address, phone number
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Financial information: payment card details, transaction information, payment confirmations (processed by payment providers only)
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Account information: username, password, preferences and settings
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Transaction information: items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled
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Communications: messages sent to us via email or customer support
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Device and technical data: IP address, browser type, device identifiers
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Usage data: interactions with the Services, pages visited, timestamps
3. Sources of Personal Information
We collect personal information from the following sources:
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Directly from you when you place an order, create an account, or contact us
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Automatically through your use of the Services via cookies and similar technologies
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From service providers acting on our behalf (e.g. Shopify, payment processors, logistics partners)
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From business partners or third parties, where permitted by law
4. How We Use Your Personal Information
We use personal information for the following purposes:
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To provide, operate, and improve the Services
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To process orders, payments, returns, and refunds
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To arrange shipping and delivery
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To manage customer accounts
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To communicate with customers and provide support
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To prevent fraud and ensure platform security
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To comply with legal and regulatory obligations
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For marketing and advertising purposes, where permitted
5. Legal Basis for Processing
Personal information is processed based on one or more of the following legal grounds:
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Performance of a contract
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Compliance with legal obligations
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Legitimate business interests
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Consent, where required by law
6. Payment Processing
LYNVO LIMITED uses payment service providers located in Hong Kong and the United Kingdom to process customer payments. Payment details are processed directly by the respective providers and are not stored by us.
Further information is available in our Terms and Conditions.
7. Disclosure of Personal Information
We may disclose personal information where necessary, including to:
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Shopify and IT/hosting providers
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Payment service providers
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Shipping and logistics partners
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Marketing and analytics providers
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Authorities where required by law
We may also engage third parties to fulfill contractual obligations.
8. International Data Transfers
As an international business, personal information may be transferred to and processed in jurisdictions outside your country of residence, including Hong Kong, the United Kingdom, the United States, and other countries. We take appropriate measures to ensure adequate data protection.
For transfers from the EEA or UK, we rely on recognized safeguards such as Standard Contractual Clauses, unless an adequacy decision applies.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to ensure website functionality, analyze usage, improve performance, and deliver relevant advertising.
You can control cookie settings through your browser. Disabling cookies may affect certain features of the Services.
10. Marketing and Advertising
We may use third-party advertising and analytics services (such as Meta/Facebook Ads or Google Analytics) to display relevant advertisements and understand user behavior.
Where required by law, such processing is based on your consent.
11. Email Communications
If you provide your email address, we may send you transactional messages (order confirmations, updates) and marketing communications where permitted. You can unsubscribe from marketing emails at any time via the link provided in each email.
12. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.
13. Your Rights
Depending on your location, you may have rights including:
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Access to your personal information
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Correction or deletion of your data
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Restriction or objection to processing
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Data portability
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Withdrawal of consent
Requests can be submitted via email to limited-toys.store@gmail.com.
14. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you may have additional rights, including:
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The right to know what personal information is collected
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The right to request deletion
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The right to opt out of the sale or sharing of personal information
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The right not to be discriminated against
Requests may be submitted to limited-toys.store@gmail.com.
15. Children’s Privacy
The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children.
16. Data Security
We implement appropriate technical and organizational measures to protect personal information. However, no method of transmission over the internet is completely secure.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this website with the updated date.
18. Contact
If you have any questions about this Privacy Policy or your personal information, please contact:
LYNVO LIMITED
Email: limited-toys.store@gmail.com