Shipping policy

Shipping Policy

Last updated: December 18, 2025

This Shipping Policy applies to all orders placed through this website operated by LYNVO LIMITED.

1. Company Information

LYNVO LIMITED
RM HI8 4/F Century Industrial Centre
33–35 Au Pui Wan Street
Fotan, Sha Tin
Hong Kong

Company Registration Number: 79413436

Email: limited-toys.store@gmail.com

2. Order Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Please note:

  • Orders are not processed or shipped on weekends or public holidays.

  • Processing times may be extended during high-demand periods, promotions, or holidays.

3. Shipping Time & Delivery Estimates

Estimated delivery times depend on the destination and shipping method selected at checkout.

Typical delivery times:

  • Express Shipping: 2–5 business days

  • Standard Shipping: 5–10 business days

Delivery times are estimates and not guaranteed. Delays may occur due to customs clearance, carrier issues, weather conditions, or other factors beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout and depend on:

  • Destination country

  • Shipping method

  • Order size and weight

Any applicable shipping fees will be clearly displayed before completing your purchase.

5. Shipping Carriers

We work with international shipping and express delivery partners to ensure fast and reliable delivery. The carrier used may vary depending on destination and availability.

6. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

  • These charges are the responsibility of the customer.

  • LYNVO LIMITED has no control over these fees and cannot predict their amount.

  • Refusal to pay customs fees may result in the shipment being returned or abandoned without refund.

7. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information where available.

Please allow up to 24–48 hours for tracking details to update.

8. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate and complete shipping information.

We are not responsible for:

  • Delays or non-delivery due to incorrect or incomplete addresses

  • Orders returned due to failed delivery attempts

Additional shipping costs may apply for reshipment.

9. Lost or Delayed Shipments

If your order appears to be lost or significantly delayed, please contact us at limited-toys.store@gmail.com. We will work with the shipping carrier to investigate the issue.

10. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include photos of the packaging and product so we can assist you.

11. Split Shipments

In some cases, orders may be shipped in multiple packages. You will receive separate tracking information if applicable.

12. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time. The latest version will always be available on this website.

13. Contact

If you have any questions regarding shipping, please contact:

Email: limited-toys.store@gmail.com